Terms & Conditions
Clear service terms for using Clearly RUSH delivery, account, payment, and reliability features.
Terms & Conditions
Terms & Conditions Last Updated: [Auto-fill from system] 1. Introduction Welcome to Clearly RUSH. By using our delivery services, website, or applications, you agree to the following Terms & Conditions. These terms govern all orders, deliveries, and interactions with our platform. 2. Services Clearly RUSH provides on-demand and scheduled courier delivery services. We reserve the right to modify, suspend, or discontinue services at any time. 3. User Responsibilities You agree to: Provide accurate pickup and delivery information Ensure packages comply with all applicable laws Not ship prohibited or dangerous items Be available for communication if needed 4. Prohibited Items You may NOT send: Illegal substances Hazardous materials Weapons Perishable or fragile items without proper packaging We reserve the right to refuse or cancel such deliveries. 5. Pricing & Payments All pricing is calculated at checkout Additional charges may apply for: waiting time incorrect addresses special handling Payment is due before or at time of service (unless otherwise agreed) 6. Delivery Time & SLA We aim to meet all promised delivery times. However: Delivery times are estimates, not guarantees Delays may occur due to: traffic weather unforeseen events 7. Reliability Credits (Important) If your delivery is delayed under qualifying conditions: You may receive RUSH Credits Credits: have no cash value are non-refundable and non-transferable can only be used for future deliveries 8. Liability Clearly RUSH is not liable for: indirect or consequential damages delays caused by external factors improperly packaged items Maximum liability is limited to the delivery fee paid. 9. Cancellations Orders may be cancelled: Before driver assignment → full refund After dispatch → partial or no refund (based on progress) 10. Proof of Delivery Deliveries may require: signature photo confirmation This serves as official proof of completion. 11. Account Usage You are responsible for: maintaining account security all activity under your account 12. Changes to Terms We may update these Terms at any time. Continued use of services means you accept the updated terms. 13. Contact For questions, contact: 📧 support@[yourdomain].com.
RUSH Credits
For the avoidance of doubt:
RUSH Credits have no cash value and cannot be redeemed for money.